From sign-up and deposits to your first spot trade
Beginner steps · Risk first · Independent guide
Work through registration, identity verification, security settings, your first deposit and your first spot trade in order. Each step says where to do it, what to confirm, and when to stop and check before moving money.
Tell an exchange account from a self-custody wallet by asking who holds the private keys, and see who can help when you forget a password, lose a phrase or send to the wrong address.
Read more →Four checks to run before your first order, a pen-and-paper way to set your maximum acceptable loss, and the losses beyond price drops that belong inside that limit.
A look-alike address and a zero-value transfer in your wallet history mean someone hopes you will copy the wrong address next time. How it works, a checking routine, and what to do if you already sent.
Lose your seed phrase and the wallet is gone; let someone see it and the funds are gone. How it differs from an exchange account, how to write and test a backup, where to store it, and what to do if it leaks or goes missing.
The real steps from the support window to a live agent, what to include in your first message, the 24-hour reply rule that keeps your place in the queue, and the 2/30/60 business-day complaint deadlines.
Proof of reserves shows whether an exchange held enough of a coin at one snapshot to cover what it owes users, and whether your account was counted. Learn to read the ratio, what zk-SNARKs add, and how to check your own Binance balance.